Terms & Conditions
Last updated: November 2026
Please read carefully. By registering on Bloomfy, you confirm that you are the parent or legal guardian of the teenager for whom you are booking services, and that you accept these terms on their behalf.
1. About Bloomfy
Bloomfy is a brand operated by Vordyn Technologies Private Limited (CIN: U62099DC2026PTC471432), an online booking platform that connects parents and guardians of teenagers (aged 13–19) with independent, self-employed mental health professionals ("Counsellors"). Bloomfy is not itself a mental health service provider. We do not provide therapy, counselling, or clinical services.
2. Eligibility
To register on Bloomfy, you must: - Be 18 years of age or older - Be the parent or legal guardian of the teenager for whom you are booking - Have parental responsibility under Indian law - Provide accurate information about yourself and your teenager Bloomfy is not available to the general public under 18 years of age. Counsellors applying to join the platform must hold valid professional credentials.
3. The booking service
Bloomfy provides a platform that allows you to: - Browse counsellor profiles - View counsellor availability - Book and pay for counselling sessions The counselling sessions themselves are provided by independent Counsellors, not by Bloomfy. Bloomfy is not a party to the counselling relationship between the Counsellor and your teenager.
4. Payments and refunds
Session fees are as displayed on each Counsellor's profile. Payments are processed by Razorpay. A booking is confirmed once payment is received. Cancellation and refund policy: - Cancelled more than 24 hours before the session: full refund - Cancelled within 24 hours: 50% refund - No-show (no cancellation): no refund - Rescheduling is subject to Counsellor availability Bloomfy reserves the right to update the refund policy with notice.
5. Your responsibilities
As a parent/guardian, you are responsible for: - Ensuring your teenager is aware of and willing to participate in the sessions - Providing accurate information about your teenager's needs and history - Attending online sessions at the agreed time - Not recording sessions without the Counsellor's explicit consent - Treating Counsellors with respect
6. Safeguarding
Counsellors on Bloomfy are trained professionals who have mandatory reporting obligations under Indian law. If a Counsellor becomes aware of a risk to a child's safety or wellbeing, they may be required to report this to relevant authorities. By booking on Bloomfy, you acknowledge and accept these legal obligations. If you believe a teenager is in immediate danger, do not use Bloomfy. Call 112.
7. Limitation of liability
Bloomfy provides the platform "as is" and does not guarantee counselling outcomes. To the maximum extent permitted by law, Bloomfy is not liable for: - The professional conduct or advice of Counsellors - The outcome of any counselling sessions - Technical failures beyond our reasonable control - Any indirect, consequential, or incidental damages
8. Termination
Bloomfy may suspend or terminate accounts where: - These terms are breached - Fraudulent activity is suspected - A safeguarding concern requires us to act You may close your account at any time by contacting hello@bloomfy.in.
9. Governing law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi.
10. Contact
Vordyn Technologies Private Limited C. 13/39.VE-6, FF, Varinder Nagar, Janakpuri B-1, New Delhi – 110058 Email: hello@bloomfy.in GSTIN: 07AAMCV2371E1Z9
